Self Pay Collector (Collections Representative) Job – Acton, MA

At Adult & Pediatric Dermatology, PC, we are dedicated to creating a caring, professional, patient-centered experience for state-of-the-art medical, surgical and aesthetic dermatology and dermatopathology. By treating every patient as an individual, we seek to customize a plan of care to match each patient’s needs and priorities. We strive to deliver exceptional dermatologic care by making comprehensive dermatology services available and accessible to our patients within their communities. We support our primary care healthcare providers with easy access and rapid communication. We empower our patients with information to participate in the goal of achieving healthy skin. Our highly-trained providers and staff work as a team to provide excellent, coordinated, cost-effective dermatology care.

  • Our team members enjoy a world-class benefits plan with a broad range of options including:
  • Medical plans with HMO or PPO options
  • Dental plan
  • Healthcare Savings Account (HSA)
  • 401k plan with generous match
  • Employee Assistance Plan
Additional benefit options such as short-term disability, accident, cancer indemnity and life insurance through AFLAC

Duties to include but not limited to:

Run weekly TOS reports and track collections at sites

Run weekly provider schedules and review for any patients coming in with balances, making calls to patients with balances over $100.00

Call patients who have received 3 or more statements for collection purposes.

Send collection letters as needed

Post patient payments

Job Responsibilities:
  • Complete Administrative Proficiency (MS Word, Excel, Powerpoint, Web-based applications, email, HRIS systems)
  • Excellent communication skills, written and oral.
  • Strong organization skills.
  • Well-organized with attention to detail.
  • Excellent follow-up skills.
  • Ability to manage multiple tasks simultaneously.
  • Ability to work as a team player.
Required Skills and Qualifications:
  • GED / High School Equivalent Required
Preferred Qualifications:
  • Bachelor’s degree in Healthcare Administration, Business or related field

Job Number: 19646